Welcome to ObjectTel!

ObjectTel develops and implements customer-driven Converged Communication Systems, Contact Centers and Audio & Data Conferencing Solutions that provide superior communication capabilities for the Small and Medium (SMB) or Large Enterprise (ECG) clients. ObjectTel is committed to developing customer relationships built on integrity, trust, reliability and accountability

As an Avaya Diamond Business Partner, a Member of Avaya DevConnect and Certified Avaya University Training Partner - ObjectTel will make a difference for you and your companies bottom line. Over the past decade ObjectTel has helped companies increase efficiencies and save millions of dollars.

Overview of ObjectTel Capabilities:


  • New VOIP communication System and Upgrade, Project Management, Configuration, Installation and Deployment.
  • Upgrades – Predictive Dialing System (PDS) CPU, Digital Switch, Station / Line, Software Version and Feature.
  • Client Training – Customized, On-site, One-On-One or Hands-On at OBJECTTEL’s lab facility in Frisco, Texas.
  • Customized Agent Desktop Applications Development and Agent Event Services (HTML, Java, C++, VB, XML).
  • Productivity Analysis – one-time, quarterly, and customized (including evaluating System Features, Downloads, Uploads, Calling Lists, Phone Strategies, Record Selections and selections criteria, Job creations and management, Agent Features and Release codes, Due Diligence [Post Job Updates], Agent Business Application, Business Workflows, Security, Campaign Editor, Campaign Analyst and Admin Manager utilizations).
  • Integrations for Outbound/Inbound Blending with Avaya Interaction Center, Avaya Contact Center Express, Avaya Computer Telephony and Avaya Interactive Response.
  • Custom integrations with other business productivity applications (i.e.: Siebel, Oracle 11i, DB2 and Terminal Emulators).
  • Strategic and Tactical Business Solution development
    • Pre-engagement analysis, site visit, contact center operational review
    • Return on Investment development
    • New system sales and leasing options
    • Statements of Work
    • Project management
    • Application development
    • System Integration and Implementation
    • Training and Post implementation reviews
ObjectTel delivers services to clients in the US, Canada, UK and Mexico.

For more information please contact us at (214) 618-8040 or email us at sales@objecttel.com .